How long does it take to setup my service?

Cloud Shared Hosting: 
If you've purchased web hosting, your account will be setup immediately after payment is received. Once setup is complete, you will receive an email with the login information. 

Cloud Business Hosting: 
If you've purchased web hosting, your account will be setup immediately after payment is received. Once setup is complete, you will receive an email with the login information. 

Cloud Reseller Hosting: 
If you've purchased web hosting, your account will be setup immediately after payment is received. Once setup is complete, you will receive an email with the login information. 

Cloud Server Hosting: 
If you've purchased a Managed Cloud Server, your server will be setup within 24 hours after payment is received. Once setup is complete, you will receive an email with the IP address and login information. Most Cloud Servers are generally setup within 6-12 hours.

Managed Dedicated Server: 
If you've purchased a Managed Dedicated Server, your server will be setup within 72 hours after payment is received. Once setup is complete, you will receive an email with the IP address and login information. Most Dedicated Servers are generally setup within 24-48 hours.

Domain Registration & Renewal:
If you've purchased a domain name registration/renewal, your domain will be registered/renewed within 24 hours after payment is received. Once your domain registration/renewal is complete, you will receive a confirmation via email. 

Domain Transfer:
If you've purchased a domain name transfer, your domain transfer will be initiated within 24 hours after payment is received. Once your domain transfer is complete, you will receive a confirmation via email. 

SSL Certificates:
If you've purchased a SSL Certificate, your configuration link will be sent to you immediately after payment is received. Your SSL Certificate will be issued to you via email after you have configured the certificate and received approval from the respective Certificate Authority (CA).

Web Security:
If you've purchased a Web Security product, your configuration link will be sent to you immediately after payment is received.

SpamExperts:
If you've purchased SpamExperts email filtering service, your service will be setup within 24 hours after payment is received.

However, should your order be marked as fraud, it will take up to 1 business day for our staffs to manually audit and approve the order. 

Please feel free to contact us if you have any questions or concerns. Please quote your order reference number if you wish to contact us about your order.

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