What does your server management cover?

CloudHulk is proud to offer free fully managed service on all high performance Managed Cloud Server hosting.

Focus On Your Business

Focus your time and effort on your business while CloudHulk runs your servers. Leverage on our decades of combined experience and expertise in professional server management to enjoy high performance servers with ease and comfort. Don't worry, we have your back.

Support Availability

Email/ticket/live chat support service is available 24 hours a day, 7 days a week, 365 days a year. Please visit your client area at https://my.cloudhulk.com/clientarea.php and login using your email address and password to submit or review your support tickets.

Support Coverage

CloudHulk provides managed support for all system aspects listed below:

- Physical hardware management, monitoring and replacement;
- Network availability;
- Free installation of the cPanel or DirectAdmin control panel is done during server provisioning;
- Free control panel and OS optimization is done during provisioning. General optimization is suitable in 99% of use cases;
- Free initial security hardening;
- Free initial accounts migration from remote system with the same control panel, paid migration services also available (contact sales);
- Management of all aspects of the operating system, assistance and troubleshooting of any problems related to operating system and standard control panel components;
- Best-effort support for 3rd party applications that do not impact the operability of the underlying control panel or operating system. Remote desktop environments are not supported.

If you have any questions regarding our managed support coverage, please contact our sales department for clarification.

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