If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.


Receive assistance with presale queries, including account setup, ordering of new services/addons/upgrades etc.


Receive assistance with billing issues including MaxMind error, invoice questions, change of billing cycle, account cancellation, refund request or any other financial matters

 Hosting Support

Receive technical support for our cloud hosting services

 Domain Name Support

Receive support for our domain name registration service

 SSL & Security Support

Receive support for SiteLock, SpamExperts and paid SSL certificates purchased from CloudHulk


Submit any general question that does not fit into other departments here


Report abuse complaints here


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